Simple Simon’s- Terms and Conditions Donegal Town Health Food Shop


This website is the property of Simple Simon’s Healthfoods. The information contained therein is at all times aiming to be truthful and accurate. However, due to human error the information contained on our Website and product pages may contain inaccuracies or typographical errors, for which we accept no liability. We aim to correct errors (if any) as soon as possible and if we think an error has effected your order we will aim to rectify the situation.

Health Information

Any information contained on the website should be used for guideline purposes only. The information should not be used to self diagnose or used in the place of medical information. We recommend checking in with your GP or pharmacist before taking any new supplement, particularly if you are on any medication. We cannot claim any responsibility for products bought from our website and used without proper medical guidance. Results are not guaranteed from any weight management products. Any information on this website does not constitute medical advice. Extra care should be used when buying products for children, pregnant women, the elderly, the vulnerable etc.

Promotions and Discounts

Promotions and discounts offered online are generally not available instore. If a promotion or discounts is available instore it will be stated on our website.

Buying Goods

Goods bought online may be ordered at any time which is convenient to you. However, please note that orders will only be processed during normal working hours Monday to Friday. Your order does not constitute a contract until received and accepted by us. If an order has a delivery charge it will be applied to your basket during the checkout process. On the rare occasion that an item you order isn’t in stock we will endeavor to rectify the situation for you as soon as possible. Once items are accepted by us and paid for in full you will receive an email order confirmation.

Payment of Goods

We use a third party company to process all payments and therefore we do not hold any credit card details on our website.

Shipping information

Orders for a value less than 50E will incur a delivery charge of 5E. We use a courier service for most deliveries so they will need to be signed for. We will dispatch your delivery normally between 1-2 working days as long as your item is in stock. Most deliveries in Ireland are delivered next day after dispatch.

Cancellation by us

In the event we need to cancel your order we reserve the right to do so. If a payment needs to be refunded due to a cancellation reason ie item out of stock etc it will be refunded to your card. Please note it may take several working days for the item to be refunded to your account.

Third party websites

This website from time to time may include links to other websites owned and operated by third parties. These links are not recommendations. We have no control over the contents of third party websites, and therefore we accept no responsibility for them or for any loss or damage that may arise from your use of them.

Products for sale

The products sold are intended for private customer use only and not for resale.

Changing the terms

We reserve the right to change the terms and conditions on this site at any time. It is within your best interests to check the terms and conditions periodically to make sure you are fully updated.

Events outside of our control. 

We will not be held responsible for the performance under these terms and conditions when an event occurs outside our control. These may include but are not limited to fire, storm damage, flood, deliberate sabotage, failure of third party systems, failure of network systems, earthquake, destruction of data or damage to or destruction of premises.